Privacy Policy
CaitEscapes Travel ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or use our travel advisory services.
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By using our services, you agree to the practices described in this Policy. If you do not agree, please discontinue use of our website and services.
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1. Information We Collect
We may collect the following personal information:
1.1 Information You Provide
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Name
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Email address
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Phone number
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Mailing address
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Date of birth
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Passport information
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Emergency contact details
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Travel preferences, interests, and trip details
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Payment-related information (processed by secure third-party processors)
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Answers provided via inquiry forms or questionnaires
1.2 Automatically Collected Information (through Wix)
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IP address
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Device and browser information
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Pages viewed and time spent
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Cookies and tracking data
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Referral sources
This information helps improve site performance and security.
1.3 Information from Third Parties
We may receive information from:
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Travel suppliers (hotels, airlines, tour providers)
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Insurance providers
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Fora Travel (host agency)
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Payment processors
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Analytics tools
2. How We Use Your Information
We use your information to:
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Provide travel planning and advisory services
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Communicate regarding inquiries, proposals, bookings, or changes
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Coordinate and secure travel arrangements with suppliers
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Purchase travel insurance if requested and authorized
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Process payments securely
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Improve our website, services, and communication
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Maintain internal records and comply with U.S. laws
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Protect against fraud or unauthorized activity
We do not sell or share personal information for marketing purposes.
3. Sharing Your Information
We may share your information with:
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Travel Suppliers: Hotels, airlines, tour operators, transportation providers, insurance companies, and other vendors necessary to fulfill your requested services.
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Host Agency (Fora Travel): For administrative and booking-related functions.
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Service Providers, such as:
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Payment processors
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Email and communication platforms
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Cloud storage providers
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Website hosting (Wix)
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Customer support tools
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Analytics providers
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Legal Authorities: If required due to law, regulation, or legal request.
4. Travel Insurance Authorization
If you request assistance, CaitEscapes Travel may source insurance options and, if you select an option, purchase the policy on your behalf using traveler-provided funds.
You are responsible for reviewing and understanding your coverage terms, limits, and exclusions.
5. Cookies & Tracking Technologies
Our website (via Wix) uses cookies and similar technologies to:
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Enhance user experience
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Improve website functionality
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Analyze site traffic
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Maintain security
You can adjust cookie settings through your browser or accept/reject cookies via site banners.
6. Data Retention
We retain personal data only for as long as necessary to:
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Provide travel advisory services
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Fulfill legal, accounting, or operational requirements
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Maintain travel documentation for internal records
Sensitive data (passports, DOBs, etc.) is securely deleted when no longer necessary.
7. Data Security
We implement administrative, technical, and physical safeguards to protect your data, including:
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Password-protected systems
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Secure platforms and encrypted communications
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Limited-access storage
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Secure supplier booking channels
No method of transmission is completely secure. By using our services, you acknowledge this inherent risk.
8. Your Privacy Rights (U.S.)
Depending on your state of residence (e.g., CA, CO, CT, VA, UT), you may have rights to:
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Access the personal information we collect
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Request corrections
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Request deletion (subject to exceptions)
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Opt out of certain data practices
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Request information about how we share data
We do not sell personal data.
To exercise your rights, email us at the contact below.
9. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.
10. Third-Party Links
Our site may contain links to other websites. We are not responsible for their content or privacy practices.
11. Changes to This Policy
We may update this Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised Policy.
12. Contact Us
For questions or privacy-related requests, contact:
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CaitEscapes Travel
Email: CaitEscapesTravel@gmail.com
Address: P.O. Box 37, Midland, NC 28107